A3 WALLET · UPDATED 9 OCTOBER 2026
Account Deletion
A clear path to request deletion.
Request account and data deletion
You can start here or in Wallet Settings → Request account deletion. Email support@a3wallet.com from the email associated with your account, if available, with the subject “A3 account deletion request”. If you use another sign-in method, say which method; support will explain safe verification. Do not include private keys, recovery phrases, passwords or verification codes.
What happens next
Sending an email starts your request; opening an email draft does not submit it. BrazHelp verifies ownership using your existing account email or authentication and explains the consequences before asking you to confirm deletion. Processing is manual. We aim to complete your request within 30 calendar days of receipt, or any shorter legally required period. If a lawful extension is needed, we will explain the reason and revised date before that period ends. We send you confirmation when processing is complete. No phone call, physical paperwork or new account is required.
Protect access before deletion
Deleting an authentication account can affect access to its embedded wallets and recovery methods. Do not assume signing out, deleting browser storage or deleting an account moves funds or preserves wallet access. Request an explanation of the consequences for your existing wallets before confirming. No account or wallet is deleted merely by visiting this page or opening the request from Settings.
Scope of a request
A request covers your A3 authentication/account record and associated personal information held by us, including linked account identifiers and support records where deletion applies. We remove the verified Privy user using its supported deletion procedure and request deletion of associated personal data where applicable. Privy disassociates and archives embedded wallets for asset security rather than erasing the blockchain wallet. A later login may create a new identity and wallet; recovery of an archived wallet is not guaranteed. Information required for a specific legal obligation, security investigation or legal claim may need to be retained; we will explain the reason and applicable period.
Public blockchain records
A3 cannot delete blockchain addresses, balances or transactions from a public blockchain. Deleting an A3 account does not delete those records, reverse a transfer, burn assets or itself transfer funds. Third-party providers may have independent legal obligations. For other privacy requests, read our Privacy Policy.